As leaders in the hospitality industry of electronic CRM, not only do we promote your most lucrative upgrades, in addition we provide a way for your guests to let you know what they want, give their personal feedback, and let you know what will make their stay even better throughout the course of their experience.
Get your guest relationship off to a great start with Digital Alchemy’s pre-eminent suite of hospitality CRM services. Affirm booking decisions and inform your guests with Reservation Confirmations that whet their appetites for your amenities and gather email addresses. Modify messaging seasonally, by rate codes or other factors to personalize the touch.
Digital Alchemy’s eSurvey has transformed the paper card into a complete online system, designed to help hotels identify strengths and resolve challenges directly correlated to a specific reservation. Best of all, it’s a swift vehicle to raising travel review site ratings for your property.
Digital Alchemy is as passionate about quality as we are about innovation and building revenue for our clients. eBlasts are no exception. Maximize returns with Digital Alchemy’s email marketing services. These expert email “blasts” are geared to people familiar with your property and combine professional design, targeted recipient lists, a rigorous quality assurance process and experience. Forge stunning ROIs with eBlasts so you can smile at your revenue reports.
Leverage the investment you have in eRelationship, eSurvey, and eBlast with eDesign Services: the glue that bonds them to all the rest of your digital presence. Seamless connection between your site, brochures, email marketing and CRM pieces can be achieved with everything from small tweaks to major ad campaigns and complete web site design.
“ I was extremely appreciative of the assistance and professionalism of Digital Alchemy during our launching process. The staff was quick to react, respond and answer any questions of mine. The whole process moved as quickly as I was able to approve the documents they sent me.”
Laura Whitman
Marketing Manager of The Osthoff