Boost your TripAdvisor® ratings with TripAdvocate™! Impact your presence on web review sites by driving positive reviews. TripAdvocate encourages guests to report positive feedback directly to TripAdvisor.
It is difficult to control reviews from guests who have previously stayed at your hotel. The positive reviews are welcome, but the negative reviews, although constructive criticism, can ruin your hotels reputation. Daniel Craig, a former general manager turned hotel consultant, gives his thoughts about the fraudulent/negative reviews posted on hotel review sites.
Take a look!
TripAdvocate is a great tool to use to insure that the reviews you receive are valid. If you would like more information about Digital Alchemy’s TripAdvocate service, or to set up your comment cards, please contact your Account Manager or customercare@data2gold.com.
New to Digital Alchemy
Aston Waimea
Plantation Cottages
Hawaii
Aston Waikiki Circle
Hawaii
Dolphin Bay Resort & Spa
California
Deer Valley Resort Company
Utah
Balcones del Atlántico, A RockResort®
Dominican Republic
Fisher Island Hotel & Resort
Florida
This Month at
Digital Alchemy
January 12
Preferred Conference
January 12
Portal 101 Training
(Email Deliveries, Manually Send Confirmations, Customer Dashboard)
January 24
Agilysys Conference
January 26
Advanced Portal Training
(Rate Code Manager, Comment Card Central)